Kora - NGN PAYIN DELAY - NIBSS – Détails de l'incident

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NGN PAYIN DELAY - NIBSS

Résolu
Panne majeure
Signalé le il y a 3 moisA duré environ 14 heures

Concernés

Currencies

Performances dégradées depuis 5:26 PM à 7:44 AM

NGN

Performances dégradées depuis 5:26 PM à 7:44 AM

Mises à jour
  • Mettre à jour
    UTC
    Mettre à jour

    Dear Esteemed Clients,

    We acknowledge that several transactions processed yesterday, May 19th, were impacted by the NIBSS system downtime.

    Please be assured that the team is actively working on these backlogs, and they will be cleared and resolved accordingly.

    We also want to confirm that all newer transactions are processing normally and completing successfully.

    Thank you for your continued understanding and patience as we finalize this cleanup.

    Best regards,

  • Résolu
    UTC
    Résolu

    Dear Esteemed Clients,

    We are pleased to inform you that the downtime has been resolved.

    Thank you for your continuous patience and understanding.

    Regards,

  • Surveillé
    UTC
    Surveillé

    Dear Esteemed Clients,

    We have been notified of high processing time on NIBSS (the central bank processor for transfers in Nigeria), which would have an impact on both Payins and Payouts (bank transfers).

    We are monitoring this and will provide an update.

    Thank you for your understanding.

    Best regards.