Kora - Service Alert: Delays on NGN Payout Transactions – Détails de l'incident

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Service Alert: Delays on NGN Payout Transactions

Résolu
Performances dégradées
Signalé le il y a 1 jourA duré 3 heures 19 minutes

Concernés

Currencies

Performances dégradées depuis 11:39 AM à 2:58 PM

NGN

Performances dégradées depuis 11:39 AM à 2:58 PM

Mises à jour
  • Résolu
    UTC
    Résolu

    Dear Valued Merchant,

    Please be advised that the processing issue has now been fully resolved, and all affected payments have reached their final statuses.

    We sincerely appreciate your patience, understanding, and continued partnership while our technical team worked to clear this.

    Thank you.

    Best regards,

  • Identifié
    UTC
    Identifié

    Dear Valued Merchant,

    We are aware that NGN payout transactions are currently experiencing processing delays, and we sincerely apologize for any inconvenience this may cause to your operations.

    Our team is actively working to resolve the issue and ensure all pending payouts are processed accordingly. We will share further updates as soon as more information becomes available.

    Thank you for your patience and understanding.

    Best regards,