Affected Components: GHS

Oct 21, 18:14:49 GMT+0
Identified - Dear Esteemed Clients, Please be informed that MTN Ghana will be undertaking a maintenance activity on Thursday 22nd October, 2026. Please note that MTN Ghana services will not be available or you may experience service disruptions during this period. Kindly find the details of the activity below: Start Date: 22nd October, 2026 Start Time: 12:00 AM WAT End Date: 22nd October, 2026 End Time: 6:00 AM WAT Activity Duration: 6 hours Services to be Impacted: MTN Mobile Money We will share updates as we receive them. Thank you for your understanding for a scheduled maintenance during that time..

Duration: 6 hours

Affected Components: GHS

Oct 21, 05:00:00 GMT+0
Completed - Maintenance has completed successfully.

Oct 20, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 20, 22:53:43 GMT+0
Identified - Dear Esteemed Clients, Please be informed that MTN Ghana will be undertaking a maintenance activity on Wednesday 21st October, 2026. Please note that MTN Ghana services will not be available or you may experience service disruptions during this period. Kindly find the details of the activity below: Start Date: 21st October, 2026 Start Time: 12:00 AM WAT End Date: 21st October, 2026 End Time: 6:00 AM WAT Activity Duration: 6 hours Services to be Impacted: MTN Mobile Money We will share updates as we receive them. Thank you for your understanding for a scheduled maintenance during that time..

Duration: 3 hours and 20 minutes

Affected Components: NGN

Oct 20, 14:58:53 GMT+0
Resolved - Dear Valued Merchant, Please be advised that the processing issue has now been fully resolved, and all affected payments have reached their final statuses. We sincerely appreciate your patience, understanding, and continued partnership while our technical team worked to clear this. Thank you. Best regards,.

Oct 20, 11:39:13 GMT+0
Identified - Dear Valued Merchant, We are aware that **NGN payout transactions** are currently experiencing processing delays, and we sincerely apologize for any inconvenience this may cause to your operations. Our team is actively working to resolve the issue and ensure all pending payouts are processed accordingly. We will share further updates as soon as more information becomes available. Thank you for your patience and understanding. Best regards,.

Affected Components: GHS

Oct 19, 18:26:33 GMT+0
Identified - Dear Esteemed Clients, Please be informed that MTN Ghana will be undertaking a maintenance activity on Tuesday, 20th October, 2026. Please note that MTN Ghana services will not be available or you may experience service disruptions during this period. Kindly find the details of the activity below: Start Date: 20th October, 2026 Start Time: 12:00 AM WAT End Date: 20th October, 2026 End Time: 6:00 AM WAT Activity Duration: 6 hours Services to be Impacted: MTN Mobile Money We will share updates as we receive them. Thank you for your understanding..

Oct 16, 05:00:00 GMT+0
Completed - Maintenance has completed successfully.

Oct 15, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 15, 19:38:29 GMT+0
Identified - Dear Esteemed Clients, Please be informed that MTN Ghana will be undertaking a maintenance activity from Thursday October 15th, 2026, to Friday October 16th, 2026. Please note that MTN Ghana services will not be available or you may experience service disruptions during this period. Kindly find the details of the activity below: Start Date: 15th October 2026 Start Time: 11:00 PM GMT End Date: 16th October 2026 End Time: 5:00 AM GMT Activity Duration: 6 hours Expected Downtime: 30 Minutes downtime Services to be Impacted: MTN Mobile Money We will share updates as we receive them. Thank you for your understanding..

Duration: 6 hours

Affected Components: GHS

Oct 20, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Oct 19, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 19, 21:36:51 GMT+0
Identified - We are planning for a scheduled maintenance during that time.Dear Esteemed Clients, Please be informed that Telecel will be undertaking a maintenance activity from Monday, October 19, 2026, to Tuesday, October 20, 2026. Please note that Telecel Cash services will not be available, or you may experience service disruptions during this period. Kindly find the details of the activity below: **Start Date:** 19th October, 2026 **Start Time:** 11:00 PM GMT **End Date:** 20th October, 2026 **End Time:** 5:00 AM GMT **Activity Duration:** 6 hours **Expected Service Downtime:** During maintenance. **Services to be Impacted::** Telecel Cash Services (Telecel debit and credit transactions) We will share updates as we receive them. Thank you for your understanding. Best Regards,.

Duration: 46 minutes

Affected Components: Pay-with-bank (Instant EFT), Mobile Money, Pay-with-bank, XOF, XAF, Payouts, Email Service, Card Withdrawal, Wallet funding, Phone Number, Kora Public API Base, S.A.I.D, National Identification Number (NIN), KES, ZAR, Tax Pin Verification, Wallet Funding, Card Creation, Card Withdrawal, TZS, Bank Transfer, API, Dashboard, USD, EGP, Cards, Fixed Bank Accounts, Card Creation, Bank Verification Number (BVN), Ghana Voters Card (GVC), International Passport, NGN, GHS

Oct 19, 10:36:04 GMT+0
Resolved - Dear Valued Client, Please be advised that the technical issue has now been resolved, and all services are fully operational. Thank you for your patience and understanding during this period. Warm regards,.

Oct 19, 10:00:27 GMT+0
Monitoring - Dear Valued Client, Following up on our earlier message regarding the Kora dashboard, we are currently experiencing a general system downtime affecting all services. Our team is actively investigating and working urgently to restore normal operations. We will provide another update once available. Thank you for your patience and understanding..

Oct 19, 09:50:07 GMT+0
Identified - Dear Valued Client, We are currently experiencing a technical issue impacting access to the Kora dashboard. Our engineering team is actively working on a resolution. We will provide another update shortly. Thank you for your patience, and we apologize for any inconvenience caused. Best Regards,.

Duration: 1 hour

Affected Components: ZAR

Oct 18, 21:00:00 GMT+0
Completed - Maintenance has completed successfully.

Oct 18, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 15, 14:44:36 GMT+0
Identified - Dear Valued Clients, Please be informed that there will be a scheduled technical maintenance exercise, which will affect ZAR payment services during the period identified below: Date: Sunday, October 18, 2026 Time: 9:00 PM – 10:00 PM (GMT+1) Impact: Payment services will be unavailable during this period Thank you for your understanding and cooperation. Best regards..

Duration: 2 days, 2 hours and 40 minutes

Affected Components: XAF

Oct 20, 11:37:14 GMT+0
Resolved - Hello Team, This issue has been resolved. Thank you for your patience. Regards,.

Oct 18, 08:56:54 GMT+0
Monitoring - Hello Team, Please be informed of a downtime that has affected XAF payout channel. Rest assured that this is being addressed and we would provide an update once it improves. Apologies for any inconvenience caused. Thank you for your understanding..

Duration: 2 days, 19 hours and 18 minutes

Affected Components: GHS

Oct 20, 05:30:41 GMT+0
Resolved - Hello Team, We are pleased to inform you that the challenge with Telecel Ghana debit and credit transactions has been resolved. Thank you so much for your patience..

Oct 17, 10:12:18 GMT+0
Monitoring - Hello Team, We have been advised of a downtime with Telecel Ghana and this is affecting pay-in and payout transactions. The service provider is working on resolving this and we will share feedback as we learn more. Thank you for your understanding Best regards..

Duration: 3 days, 4 hours and 5 minutes

Affected Components: XAF

Oct 20, 11:36:13 GMT+0
Resolved - Hello Team, This issue has been resolved. Thank you for your patience. Regards,.

Oct 17, 08:46:50 GMT+0
Monitoring - \\\\.

Oct 17, 08:10:56 GMT+0
Resolved - This incident has been resolved..

Oct 17, 07:30:56 GMT+0
Investigating - Dear Valued Client, Please be advised that we are currently experiencing service instability affecting transactions via **Orange Money** across the **XAF** corridors The Orange technical team is actively investigating the issue to restore full service as quickly as possible. We are closely monitoring the situation and will share an update as soon as operations normalize. We apologize for any inconvenience this may cause to your business and appreciate your patience and understanding.e currently investigating this incident..

Duration: 1 hour and 36 minutes

Affected Components: EGP

Oct 16, 10:13:12 GMT+0
Resolved - Dear Valued Merchant, Please be advised that the issue affecting **Vodafone Egypt** pay-in and pay-out transactions has been fully resolved, and all services are back up and running smoothly. Thank you for your patience and support while our partner worked to fix this. Best regards,.

Oct 16, 08:36:58 GMT+0
Identified - Dear Valued Merchant, Please be advised that **Vodafone Egypt** is currently experiencing downtime, which is impacting **pay-in and pay-out transactions**. The service provider is actively working on a resolution, and we will share updates as soon as more information becomes available. Thank you for your patience and understanding. Best regards,.

Duration: 6 hours

Affected Components: EGP

Oct 16, 07:00:00 GMT+0
Completed - Maintenance has completed successfully.

Oct 16, 01:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 15, 14:49:41 GMT+0
Identified - Dear Team, Please be informed that a scheduled technical maintenance will take place on Friday, October 16, 2026, which may affect the availability and stability of our EGP Payout services. Maintenance Details: • Date: Friday, October 16, 2026 • Time: 02:00 AM – 08:00 AM (GMT+1) • Purpose: Scheduled Technical Maintenance • Impact: All Payout services may experience interruptions or instability during the maintenance window. Thank you for your patience and understanding. Best regards..

Duration: 3 hours and 4 minutes

Affected Components: GHS

Oct 15, 14:51:07 GMT+0
Resolved - This incident has been resolved..

Oct 15, 11:47:00 GMT+0
Monitoring - Dear Esteemed Clients,, MTN GHS is currently experiencing intermittent technical challenges with their debit and credit transactions. The MTN team has confirmed that they are working to restore the service in the shortest possible time. We will keep you updated once received. Thank you for your understanding. Best regards..

Duration: 6 hours

Affected Components: GHS

Oct 15, 05:00:00 GMT+0
Completed - Maintenance has completed successfully.

Oct 14, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 14, 22:13:27 GMT+0
Identified - Dear Esteemed Clients, Please be informed that MTN Ghana will be undertaking a maintenance activity from Wednesday October 14, 2026, to Thursday October 15, 2026. Please note that MTN Ghana services will not be available or you may experience service disruptions during this period. Kindly find the details of the activity below: Start Date: 14th October 2026 Start Time: 11:00 PM GMT End Date: 15th October 2026 End Time: 5:00 AM GMT Activity Duration: 6 hours Expected Downtime: 30 Minutes downtime Services to be Impacted: MTN Mobile Money We will share updates as we receive them. Thank you for your understanding. Regards,.

Duration: 3 hours

Affected Components: EGP

Oct 14, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Oct 14, 01:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 13, 16:29:58 GMT+0
Identified - Dear Valued Clients, Please be informed that there will be a scheduled technical maintenance exercise, which will affect wallet services during the period identified below: Date: Wednesday, October 14, 2026 Time: 04:00 AM – 07:00 AM (GMT+3) Purpose: Technical Maintenance Impact: Payment services will be unstable during this period Thank you for your understanding and cooperation. Best regards..

Duration: 1 day, 19 hours and 37 minutes

Affected Components: GHS

Oct 15, 11:45:47 GMT+0
Resolved - This incident has been resolved..

Oct 13, 16:08:57 GMT+0
Monitoring - Hello Team, We have been advised of a downtime with Telecel Ghana and this is affecting pay-in transactions. The service provider is working on resolving this and we will share feedback as we learn more. Thank you for your understanding. Best regards..

Duration: 6 hours

Affected Components: GHS

Oct 13, 05:00:00 GMT+0
Completed - Maintenance has completed successfully.

Oct 12, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 12, 20:19:07 GMT+0
Identified - Dear Esteemed Clients, Please be informed that MTN Ghana will be undertaking a maintenance activity from Monday, 12th October 2026 to Tuesday, 13th October 2026 Please note that MTN Ghana services will not be available or you may experience service disruptions during this period. Kindly find the details of the activity below: Start Date: 12th October 2026 Start Time: 11:00 PM GMT End Date: 13th October 2026 End Time: 5:00 AM GMT Activity Duration: 6 hours Expected Downtime: 30 Minutes downtime Services to be Impacted: MTN Mobile Money We will share updates as we receive them. Thank you for your understanding..

Duration: 3 days, 1 hour and 23 minutes

Affected Components: XOF

Oct 14, 10:42:38 GMT+0
Resolved - Dear Valued Client, Please be advised that the service instability affecting Orange Money transactions across the XOF corridor has been resolved, and operations are processing normally. Our team will continue to closely monitor performance to ensure sustained stability. Thank you for your patience and understanding..

Oct 11, 09:19:47 GMT+0
Monitoring - Dear Valued Client, Please be advised that we are currently experiencing service instability affecting transactions via **Orange Money** across the **XOF** corridor. The Orange technical team is actively investigating the issue to restore full service as quickly as possible. We are closely monitoring the situation and will share an update as soon as operations normalize. We apologize for any inconvenience this may cause to your business and appreciate your patience and understanding..

Duration: 2 days, 9 hours and 25 minutes

Affected Components: GHS

Oct 12, 20:54:14 GMT+0
Resolved - Hello Team, This has been resolved. We apologize for every inconvenience. Thank you for your patience. Regards,.

Oct 10, 11:29:03 GMT+0
Monitoring - Hello Esteemed Client, Telecel GHS is currently experiencing intermittent technical challenges with their debit transactions. The Telecel team has confirmed that they are working to restore the service in the shortest possible time. We will keep you updated on progress. Thank you..

Duration: 1 hour and 15 minutes

Affected Components: ZAR

Oct 9, 13:24:26 GMT+0
Resolved - Dear Valued Client, Thank you for your patience while we addressed this issue. The issue has now been fully resolved, and you can proceed with completing your payouts. We appreciate your business and continued support. Best regards,.

Oct 9, 12:09:10 GMT+0
Identified - Dear Valued Clients, Please be informed that the ZAR Payout channel is currently experiencing downtime. Our technical team is actively working to resolve the issue, and we will provide an update as soon as service is restored. We apologize for the inconvenience and appreciate your patience..

Duration: 17 hours and 36 minutes

Affected Components: XOF, XAF

Oct 9, 13:27:40 GMT+0
Resolved - Dear Valued Client, Thank you for your patience while we addressed this issue. The issue has now been fully resolved. We appreciate your business and continued support. Best regards,.

Oct 8, 19:51:21 GMT+0
Monitoring - Dear Valued Client, Please be advised that we are currently experiencing service instability affecting transactions via **Orange Money** across the **XAF** and **XOF** corridors The Orange technical team is actively investigating the issue to restore full service as quickly as possible. We are closely monitoring the situation and will share an update as soon as operations normalize. We apologize for any inconvenience this may cause to your business and appreciate your patience and understanding..

Duration: 4 hours

Affected Components: EGP

Oct 6, 05:00:00 GMT+0
Completed - Maintenance has completed successfully.

Oct 6, 01:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 30, 13:08:23 GMT+0
Identified - Dear Valued Clients, Please be informed that there will be a planned maintenance window on the EGP rail that will affect Payout services during the period identified below: **Date:** Tuesday, October 6th 2026 **Time:** 2:00 AM – 06:00 AM (WAT) **Purpose:** Technical Maintenance **Impact:** All Network services will be unavailable during this period. Thank you for your understanding and cooperation. Best regards,.

Duration: 2 hours and 3 minutes

Affected Components: GHS

Oct 4, 20:13:39 GMT+0
Resolved - Hello Team, Thank you for your patience. This has been resolved. Regards,.

Oct 4, 18:10:33 GMT+0
Monitoring - Hello Team, We have been advised of a downtime with Telecel Ghana and this is affecting payins and payouts. The service provider is working on resolving this and we will share feedback as we learn more. Apologies for the inconvenience..

Duration: 3 hours and 56 minutes

Affected Components: NGN

Oct 2, 15:20:40 GMT+0
Resolved - Dear Valued Client, We are pleased to inform you that the issue has been resolved, and all pending backlogs have been cleared. Thank you for your patience and understanding throughout this process. Best regards,.

Oct 2, 11:24:25 GMT+0
Monitoring - Dear Esteemed Clients, We have been notified of high processing time on NIBSS (the central bank processor for transfers in Nigeria), which would have an impact on both Payins and Payouts (bank transfers). We are monitoring this and will provide an update. Thank you for your understanding. Best regards..

Duration: 5 hours and 12 minutes

Affected Components: XAF

Oct 2, 15:32:43 GMT+0
Resolved - Dear Valued Client, We are pleased to inform you that the issue has been resolved, and all pending backlogs will be cleared accordingly. Thank you for your patience and understanding throughout this process. Best regards,.

Oct 2, 10:21:02 GMT+0
Identified - Dear Valued Client, We have noticed a delay in processing XAF payments, particularly deposits. Please be assured that our team is actively reviewing the situation and following up closely with the Mobile Network Operator (MNO) to resolve the issue as quickly as possible. We sincerely apologize for any inconvenience caused and will keep you updated on our progress. Thank you for your patience and understanding. Best regards,.

Duration: 5 hours and 57 minutes

Affected Components: EGP

Oct 2, 14:36:34 GMT+0
Resolved - Dear Valued Client, Thank you for your patience while we investigated this issue. We are pleased to inform you that the issue has been resolved, and the previously escalated transactions have now gone through successfully. Please check the dashboard to reconfirm the updated status. If you notice any other pending transactions, kindly let us know and we will address them promptly. Thank you again for your patience and understanding..

Oct 2, 08:39:39 GMT+0
Identified - Dear Valued Client, We have noticed a delay in completing EGP payments, particularly deposits. Please be assured that our team is actively reviewing this issue and following up closely with the Mobile Network Operator (MNO) to get it resolved as quickly as possible. We sincerely apologize for any inconvenience caused and will keep you updated on our progress. Thank you for your patience and understanding..

Duration: 7 hours and 20 minutes

Affected Components: GHS

Oct 2, 06:19:50 GMT+0
Completed - Hello Team, This has been resolved. We apologise for every inconvenience. Thank you for your patience..

Oct 1, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 1, 21:15:06 GMT+0
Identified - Dear Esteemed Clients, Please be informed that MTN Ghana will be undertaking a maintenance activity from Thursday, 1st October 2026 to Friday, 2nd October 2026. Please note that MTN Ghana services will not be available or you may experience service disruptions during this period. Kindly find the details of the activity below: **Start Date**: 2nd October 2026 **Start Time**: 12:00 AM WAT **End Date**: 2nd October 2026 **End Time**: 6:00 AM WAT Activity Duration: 6 hours Expected Downtime: 30 Minutes downtime Services to be Impacted: MTN Mobile Money We will share updates as we receive them. Thank you for your understanding. .

Duration: 1 hour and 8 minutes

Affected Components: EGP

Oct 1, 23:36:36 GMT+0
Resolved - Hello Team, This has been resolved. We apologise for every inconvenience. Thank you for your patience..

Oct 1, 22:28:54 GMT+0
Monitoring - Hello Team, Please be informed of a delay that has affected EGP payin channel. Rest assured that this is being addressed and we would provide an update once it improves. Apologies for any inconvenience caused. Thank you for your understanding..

Duration: 5 hours and 44 minutes

Affected Components: EGP

Sep 30, 23:28:47 GMT+0
Resolved - Hello Team, This has been resolved. Apologies for the inconvenience. We will continue to monitor and share update if any. Thank you..

Sep 30, 17:45:14 GMT+0
Monitoring - Hello Team, Please be informed of a delay affecting EGP payin channel. Rest assured that this is being addressed and we would provide an update once it improves. Apologies for any inconvenience caused. Thank you for your understanding..

Duration: 6 hours and 46 minutes

Affected Components: GHS

Sep 25, 06:05:32 GMT+0
Resolved - Dear Esteemed Clients, Thank you for your patience and understanding. The maintenance exercise has been completed. Regards,.

Sep 24, 23:19:17 GMT+0
Monitoring - Dear Esteemed Clients, Please be advised that MTN Ghana is currently conducting scheduled system maintenance today, Friday, 25th September 2026. Do note that MTN Ghana services will not be available or, you may experience service disruptions during this period. Kindly find the details of the activity below: Start Date: 25th September 2026 Start Time: 12:00 AM (WAT) End Date: 25th September 2026 End Time: 7:00 AM (WAT) Activity Duration: 7 hours Services to be Impacted: MTN Mobile Money We will share updates as we receive them. Thank you for your understanding. Regards,.

Affected Components: GHS

Oct 13, 21:29:40 GMT+0
Resolved - Dear Esteemed Clients, Please be informed that MTN Ghana will be undertaking a maintenance activity from Tuesday, 13th October 2026 to Wednesday, 14th October 2026 Please note that MTN Ghana services will not be available or you may experience service disruptions during this period. Kindly find the details of the activity below: Start Date: 13th October 2026 Start Time: 11:00 PM GMT End Date: 14th October 2026 End Time: 5:00 AM GMT Activity Duration: 6 hours Services to be Impacted: MTN Mobile Money We will share updates as we receive them. Thank you for your understanding. Regards,.

Sep 24, 22:56:53 GMT+0
Resolved - Dear Esteemed Clients, Please be informed that MTN Ghana will be undertaking a maintenance activity from Friday, 25th September 2026 to Friday, 25th September 2026 Please note that MTN Ghana services will not be available or you may experience service disruptions during this period. Kindly find the details of the activity below: Start Date: 25th September 2026 Start Time: 11:00 PM GMT End Date: 25th September 2026 End Time: 6:00 AM GMT Activity Duration: 6 hours Expected Downtime: 30 Minutes downtime Services to be Impacted: MTN Mobile Money We will share updates as we receive them. Thank you for your understanding. Regards,.

Duration: 4 hours

Affected Components: EGP

Sep 24, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 23, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 22, 16:20:40 GMT+0
Identified - Dear Valued Clients, Please be informed that there will be a planned maintenance window on the EGP rail that will affect Payout services during the period identified below: **Date:** Thursday, September 24th 2026 **Time:** 12:00 AM – 04:00 AM (WAT) **Purpose:** Technical Maintenance **Impact:** All Network services will be unavailable during this period. Thank you for your understanding and cooperation. Best regards,.

Duration: 8 days, 13 hours and 26 minutes

Affected Components: Fixed Bank Accounts

Oct 2, 08:22:48 GMT+0
Resolved - Dear Valued Client, Please be informed that this payment channel is still unavailable. We will notify you immediately once service is fully restored. In the meantime, we kindly request that you: 1. Refrain from creating or setting up new FCMB accounts. 2. Avoid routing any payments through FCMB until further notice. We apologize for the inconvenience and appreciate your patience and cooperation. Best regards,.

Sep 23, 18:56:55 GMT+0
Identified - Dear Valued Client, Please be advised that **FCMB** FVBA is temporarily down. To ensure your transactions are processed smoothly without delays, we kindly request that you: **1\. Refrain from creating or setting up new accounts using FCMB.** **2\. Avoid making or routing any payments through FCMB at this time.** Please utilize alternative banks (Wema, Globus) for newer transactions. We are actively monitoring the situation and will notify you as soon as the **FCMB** channel is fully restored and stable. We sincerely apologize for any inconvenience this may cause and appreciate your understanding and cooperation. Best regards,.

Duration: 1 hour

Affected Components: EGP

Sep 21, 00:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 20, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 18, 13:16:45 GMT+0
Identified - Dear Valued Clients, Please be informed that there will be a planned maintenance window on the EGP national switch, which will affect Wallet services during the period identified below: **Date:** Monday, September 21st 2026 **Time:** 02:00 AM – 03:00 AM (GMT+3) **Purpose:** Technical Maintenance **Impact:** Wallet services will be unstable during this period. Thank you for your understanding and cooperation. Best regards..

Duration: 1 hour and 12 minutes

Affected Components: GHS

Sep 18, 21:20:04 GMT+0
Resolved - Hello Team, This has been resolved. We apologise for every inconvenience. Thank you for your patience. Regards,.

Sep 18, 20:08:10 GMT+0
Monitoring - Dear Esteemed Clients,, MTN GHS is currently experiencing intermittent technical challenges with their debit and credit transactions. The MTN team has confirmed that they are working to restore the service in the shortest possible time. We will keep you updated once received. Thank you for your understanding..

Duration: 14 hours and 21 minutes

Affected Components: ZAR

Sep 18, 10:21:58 GMT+0
Resolved - Dear Esteemed Clients, Kindly be informed that the ZAR payout channel is currently unavailable due to a service downtime. Please be assured that we are working to restore service as quickly as possible. We will provide further updates within 24 hours. We sincerely apologize for any inconvenience caused. Regards,.

Sep 18, 10:21:22 GMT+0
Resolved - Dear Valued Client, Thank you for your patience while we addressed this issue. The issue has now been fully resolved, and you can proceed with completing your payouts. We appreciate your business and continued support. Best regards,.

Sep 17, 20:00:34 GMT+0
Monitoring - Dear Esteemed Clients, Kindly be informed that the ZAR payout channel is currently unavailable due to a service downtime. Please be assured that we are working to restore service as quickly as possible. We will provide further updates within 24 hours. We sincerely apologize for any inconvenience caused. Regards,.

Duration: 49 minutes

Affected Components: NGN

Sep 17, 09:50:19 GMT+0
Resolved - Hello Esteemed Clients We are pleased to inform you that the Access Bank issue has been resolved. You may resume withdrawal requests and we will share feedback on any pending deposit cases. Thank you for your patience and understanding..

Sep 17, 09:01:04 GMT+0
Monitoring - Hello Esteemed Clients, Please be advised that Access Bank is currently experiencing technical instability, affecting incoming and outgoing transfer processing. As a result, you may notice intermittent transaction delays or failures. We are monitoring this and await feedback from their end. You will be duly notified once the rail stabilises. Thank you for your patience and understanding..

Duration: 4 hours

Affected Components: EGP

Sep 17, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 16, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 16, 13:17:21 GMT+0
Identified - Dear Valued Clients, Please be informed that there will be a planned maintenance window that will affect Payout services during the period identified below: Details: **Planned Start:** Monday, September 17th 2026, 02:00 AM (GMT+3) **Planned End:** Monday, September 17th 2026, 06:00 AM (GMT+3) **Purpose:** Technical Maintenance **Impact:** All payout services will be unstable during this period. Thank you for your understanding and cooperation. Best regards..

Duration: 51 minutes

Affected Components: NGN

Sep 16, 19:47:45 GMT+0
Resolved - Hello Team, This has been resolved. Apologies for the inconvenience. We will continue to monitor and share update if any. Thank you..

Sep 16, 18:56:24 GMT+0
Investigating - Dear Esteemed Clients , We are aware of the delay in completing payouts (NGN). Rest assured that we are actively working to resolve this. We sincerely apologize for every inconvenience experienced. Thank you for your understanding..

Duration: 5 hours

Affected Components: GHS

Sep 16, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 15, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 15, 18:58:23 GMT+0
Identified - Dear Esteemed Clients, Please be informed that MTN Ghana will be undertaking a maintenance activity from Tuesday, 15th September 2026 to Wednesday, 16th September 2026. Please note that MTN Ghana services will not be available or you may experience service disruptions during this period. Kindly find the details of the activity below: Start Date: 15th September 2026 Start Time: 11:00 PM GMT End Date: 16th September 2026 End Time: 4:00 AM GMT Activity Duration: 5 hours Expected Downtime: 60 Minutes downtime Services to be Impacted: MTN Mobile Money We will share updates as we receive them. Thank you for your understanding..

Duration: 4 hours

Affected Components: EGP

Sep 14, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 13, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 8, 09:58:40 GMT+0
Identified - Dear Valued Clients, Please be informed that there will be a planned maintenance window that will affect Payout services during the period identified below: Details: **Planned Start:** Monday, September 14th 2026, 02:00 AM (GMT+3) **Planned End:** Monday, September 14th 2026, 06:00 AM (GMT+3) **Purpose:** Technical Maintenance **Impact:** All payout services will be unstable during this period. Thank you for your understanding and cooperation. Best regards..

Duration: 4 hours

Affected Components: EGP

Sep 10, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 9, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 9, 13:17:49 GMT+0
Identified - Dear Valued Clients, Please be informed that there will be a planned maintenance window on the EGP national switch, which will affect Wallet services during the period identified below: **Planned Start:** Thursday, September 10th 2026, 02:00 AM (GMT+3) **Planned End:** Thursday, September 10th 2026, 06:00 AM (GMT+3) **Purpose:** Technical Maintenance **Impact:** Wallet services will be unstable during this period Thank you for your understanding and cooperation. Best regards..

Duration: 5 hours

Affected Components: GHS

Sep 9, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 8, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 8, 20:39:54 GMT+0
Identified - Dear Esteemed Clients, Please be informed that MTN Ghana will be undertaking a maintenance activity from Tuesday, 8th September 2026 to Wednesday, 9th September 2026. Please note that MTN Ghana services will not be available or you may experience service disruptions during this period. Kindly find the details of the activity below: Start Date: 8th September 2026 Start Time: 11:00 PM GMT End Date: 9th September 2026 End Time: 4:00 AM GMT Activity Duration: 5 hours Expected Downtime: 60 Minutes downtime Services to be Impacted: MTN Mobile Money We will share updates as we receive them. Thank you for your understanding..

Duration: 4 hours

Affected Components: EGP

Sep 7, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 6, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 5, 10:39:45 GMT+0
Identified - Dear Valued Clients, Please note that there has been a change to the previously scheduled maintenance window for the National Wallet Switch. The updated maintenance schedule is: Date: Monday, September 7, 2026 Time: 02:00 AM – 06:00 AM (GMT+3) Instead of the previously announced time: Date: Monday, September 7, 2026 Time: 04:00 AM – 06:00 AM (GMT+3) Thank you for your understanding and cooperation. Best regards..

Sep 3, 14:55:20 GMT+0
Identified - Dear Clients, Please be informed that there will be a planned maintenance window on the **National Switch**, which may impact **Wallet services** during the period below: **Date:** Monday, September 07, 2026 **Time:** 04:00 AM – 06:00 AM (GMT+3) **Purpose:** Technical Maintenance **Impact:** Payin and Payout services may experience instability during the maintenance window. We appreciate your understanding and cooperation. Best regards..

Duration: 4 hours

Affected Components: EGP

Sep 6, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 5, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 30, 20:26:45 GMT+0
Identified - Dear Clients, Please be informed that there will be a planned maintenance window on the **National Switch**, which may impact **Wallet services** during the period below: **Date:** Sunday, September 06, 2026 **Time:** 02:00 AM – 06:00 AM (GMT+3) **Purpose:** Technical Maintenance **Impact:** Wallet services may experience instability during the maintenance window. We appreciate your understanding and cooperation, and we apologize for any inconvenience this may cause. Best regards,.

Duration: 5 hours

Affected Components: GHS

Sep 3, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 2, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 2, 19:43:38 GMT+0
Identified - Dear Esteemed Clients, Please be informed that MTN Ghana will be undertaking a maintenance activity from Wednesday, 2nd September 2026 to Thursday, 3rd September 2026. Please note that MTN Ghana services will not be available or you may experience service disruptions during this period. Kindly find the details of the activity below: Start Date: 2nd September 2026 Start Time: 11:00 PM GMT End Date: 3rd September 2026 End Time: 4:00 AM GMT Activity Duration: 5 hours Expected Downtime: 30 Minutes downtime Services to be Impacted: MTN Mobile Money We will share updates as we receive them. Thank you for your understanding..

Duration: 3 hours

Affected Components: EGP

Aug 27, 02:00:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 26, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 26, 16:13:58 GMT+0
Identified - Dear Esteemed Clients, Please be informed that there will be a planned EGP maintenance activity that will affect Payout services on Thursday, 27th August 2026. Kindly find the details of the maintenance activity below: Start Date: 27th August 2026 Start Time: 12:00 AM WAT End Date: 27th August 2026 End Time: 3:00 AM WAT Activity Duration: 3 hours Services to be Impacted: EGP Payout Expected Impact: Payout services may experience temporary instability during this period. We apologize for the short notice and any inconvenience this may cause. We appreciate your understanding and cooperation. We will share further updates as they become available..

Duration: 5 hours

Affected Components: GHS

Aug 20, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 19, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 19, 19:27:14 GMT+0
Identified - Dear Esteemed Clients, Please be informed that MTN Ghana will be undertaking a maintenance activity from Wednesday, 19th August 2026 to Thursday , 20th August 2026. Please note that MTN Ghana services will not be available or you may experience service disruptions during this period. Kindly find the details of the activity below: Start Date: 19th August,2026 Start Time: 11:00 PM GMT End Date: 20th August,2026 End Time: 4:00 AM GMT Activity Duration: 5 hours Expected Downtime: 30 Minutes downtime Services to be Impacted: MTN Mobile Money We will share updates as we receive them. Thank you for your understanding..

Duration: 5 hours

Affected Components: GHS

Aug 19, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 18, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 18, 18:40:42 GMT+0
Identified - Dear Esteemed Clients, Please be informed that MTN Ghana will be undertaking a maintenance activity from Tuesday, 18th August 2026 to Wednesday, 19th August 2026. Please note that MTN Ghana services will not be available or you may experience service disruptions during this period. Kindly find the details of the activity below: Start Date: 18th August,2026 Start Time: 11:00 PM GMT End Date: 19th August,2026 End Time: 4:00 AM GMT Activity Duration: 5 hours Expected Downtime: 30 Minutes downtime Services to be Impacted: MTN Mobile Money We will share updates as we receive them. Thank you for your understanding..

Duration: 4 hours

Affected Components: EGP

Aug 10, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 9, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 9, 17:01:27 GMT+0
Identified - Dear Clients, Please be advised that a scheduled system maintenance will be carried out on the Egypt national switch, which may temporarily affect wallet services during the following period: Date: August 10th, 2026 Duration: 12:00 AM – 04:00 AM (GMT+1) Impact: Pay-in and Payout services may experience intermittent instability during the maintenance window. We appreciate your understanding and cooperation. Best regards..