Kora - NGN Payins Delay - NIBSS Downtime – Incident details

All systems operational

NGN Payins Delay - NIBSS Downtime

Resolved
Degraded performance
Started 7 months agoLasted about 2 hours

Affected

Pay-ins

Degraded performance from 11:25 AM to 1:45 PM

Bank Transfer

Degraded performance from 11:25 AM to 1:45 PM

Fixed Bank Accounts

Degraded performance from 11:25 AM to 1:45 PM

Currencies

Degraded performance from 11:25 AM to 1:45 PM

NGN

Degraded performance from 11:25 AM to 1:45 PM

Updates
  • Resolved
    UTC
    Resolved

    Dear Esteemed Clients,

    This has been resolved and newer transactions are being processed accordingly. We would continue to follow up to ensure that the backlogs are cleared out as well.

    Thank you for your understanding.

    Regards,

  • Monitoring
    UTC
    Monitoring

    Dear  Esteemed Clients,

    Please be informed of technical difficulties in processing transactions by NIBSS (the central switch). As a result, you might experience delays in receiving NGN Payins (deposits). We will monitor and notify you of any changes.

    Thank you for your understanding.

    Regards,