Kora - NOTICE - ACCESS BANK PAYMENT DELAYS – Incident details

All systems operational

NOTICE - ACCESS BANK PAYMENT DELAYS

Resolved
Operational
Started about 2 months agoLasted less than a minute

Affected

Currencies

Operational from 8:53 AM to 8:53 AM

NGN

Operational from 8:53 AM to 8:53 AM

Updates
  • Resolved
    UTC
    Resolved

    Hello Esteemed Clients,

    We have observed a spike in complaints for NGN deposits from Access bank that have not impacted at our end. These payments are for 22nd June deposits.

    Please be informed that this has been raised with our partner bank and we are following up to ensure that all affected transactions are resolved.

    We sincerely apologize for every inconvenience this may have caused and we will share updates as they arise.

    Thank you for your patience and understanding.