Kora - Important Notice: Temporary Interruption of FCMB FVBAs. – Incident details

All systems operational

Important Notice: Temporary Interruption of FCMB FVBAs.

Resolved
Major outage
Started 28 days agoLasted 205 hours 25 minutes

Affected

Pay-ins

Major outage from 6:56 PM to 8:22 AM

Fixed Bank Accounts

Major outage from 6:56 PM to 8:22 AM

Updates
  • Resolved
    UTC
    Resolved

    Dear Valued Client,

    Please be informed that this payment channel is still unavailable. We will notify you immediately once service is fully restored.

    In the meantime, we kindly request that you:

    1. Refrain from creating or setting up new FCMB accounts.

    2. Avoid routing any payments through FCMB until further notice.


    We apologize for the inconvenience and appreciate your patience and cooperation.

    Best regards,

  • Identified
    UTC
    Identified

    Dear Valued Client,

    Please be advised that FCMB FVBA is temporarily down.

    To ensure your transactions are processed smoothly without delays, we kindly request that you:

    1. Refrain from creating or setting up new accounts using FCMB.

    2. Avoid making or routing any payments through FCMB at this time.

    Please utilize alternative banks (Wema, Globus) for newer transactions. We are actively monitoring the situation and will notify you as soon as the FCMB channel is fully restored and stable.

    We sincerely apologize for any inconvenience this may cause and appreciate your understanding and cooperation.

    Best regards,