Kora - Historique des avis

Dear Valued Merchant,

We are aware that NGN payout transactions are currently experiencing processing delays, and we sincerely apologize for any inconvenience this may cause to your operations.

Our team is actively working to resolve the issue and ensure all pending payouts are processed accordingly. We will share further updates as soon as more information becomes available.

Thank you for your patience and understanding.

Best regards,

Dear Valued Client,

We are currently experiencing a technical issue impacting access to the Kora dashboard.

Our engineering team is actively working on a resolution. We will provide another update shortly.

Thank you for your patience, and we apologize for any inconvenience caused.

Best Regards,

Hello Team,

Please be informed of a delay affecting EGP payin channel. 

Rest assured that this is being addressed and we would provide an update once it improves.

Apologies for any inconvenience caused.

Thank you for your understanding.

Dear Esteemed Clients,

Please be advised that MTN Ghana is currently conducting scheduled system maintenance today, Friday, 25th September 2026.

Do note that MTN Ghana services will not be available or, you may experience service disruptions during this period.

Kindly find the details of the activity below:

Start Date: 25th September 2026
Start Time: 12:00 AM (WAT)
End Date: 25th September 2026
End Time: 7:00 AM (WAT)

Activity Duration: 7 hours
Services to be Impacted: MTN Mobile Money

We will share updates as we receive them.

Thank you for your understanding.

Regards,

Dear Esteemed Clients,

Please be informed that MTN Ghana will be undertaking a maintenance activity from Friday, 25th September 2026 to Friday, 25th September 2026

Please note that MTN Ghana services will not be available or you may experience service disruptions during this period.
Kindly find the details of the activity below:

Start Date: 25th September 2026
Start Time: 11:00 PM GMT
End Date: 25th September 2026
End Time: 6:00 AM GMT

Activity Duration: 6 hours
Expected Downtime: 30 Minutes downtime
Services to be Impacted: MTN Mobile Money

We will share updates as we receive them.

Thank you for your understanding.

Regards,

Dear Valued Client,

Please be advised that FCMB FVBA is temporarily down.

To ensure your transactions are processed smoothly without delays, we kindly request that you:

1. Refrain from creating or setting up new accounts using FCMB.

2. Avoid making or routing any payments through FCMB at this time.

Please utilize alternative banks (Wema, Globus) for newer transactions. We are actively monitoring the situation and will notify you as soon as the FCMB channel is fully restored and stable.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding and cooperation.

Best regards,

Dear Team,

Please be informed of a downtime currently affected XAF transactions (payin and payout).

We are following up with our partners to have this resolved as soon as possible.

We will update you as soon as the issue is resolved.

Thank you for your understanding.

Hello Team,

We have been advised of a downtime with Telecel Ghana and this is affecting payins and payouts. 

The service provider is working on resolving this and we will share feedback as we learn more.

Apologies for the inconvenience.

Dear Team,

ORANGE XOF is currently experiencing technical challenges with their payin transactions.

The ORANGE team has confirmed that they are working to restore the service in the shortest possible time.

We will keep you updated on progress.

Dear Team,

Please be informed of a downtime currently affected XAF transactions (payin and payout).

We are following up with our partners to have this resolved as soon as possible.

We will update you as soon as the issue is resolved.

Thank you for your understanding.