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Historique des incidents

mai 2026

NGN PAYIN DELAYS (NIBSS)
  • Résolu
    Résolu

    Hello Esteemed Clients,

    We are pleased to inform you that the NIBSS (NGN) downtime has now been resolved.

    Most of the backlogs have been cleared with clients getting reversals for the failed transactions.

    We appreciate you for your patience and understanding during this time and we will keep on monitoring the service.

    Regards,

  • Surveillé
    Surveillé

    Dear Esteemed Clients,

    We regrettably inform you that the NIBSS (the central processor for transfers in Nigeria) downtime has unfortunately re-occurred.

    As a result, you may experience newer NGN Payins (deposits) being delayed. We will monitor and notify you of any changes.

    Thank you for your understanding.

    Regards,

  • Résolu
    Résolu

    Hello Esteemed Clients,

    We are pleased to inform you that the NIBSS (NGN) downtime has now been resolved.

    Most of the backlogs have been cleared with clients getting reversals for the failed transactions.

    We appreciate you for your patience and understanding during this time and we will keep on monitoring the service.

    Regards,

  • Surveillé
    Surveillé

    Hello Esteemed Clients,

    Following the NIBSS (the central processor for transfers in Nigeria) downtime currently being experienced, please be advised that the Bank Transfer payment method has been temporarily paused. This may result in an error when a transaction is attempted.

    The Card and Pay with Bank services will remain available.

    We sincerely apologize for any inconvenience this may cause.

    Thank you for your understanding.

  • Identifié
    Identifié

    Dear  Esteemed Clients,

    Please be informed of technical difficulties in processing transactions by NIBSS (the central switch). As a result, you might experience delays in receiving NGN Payins (deposits). We will monitor and notify you of any changes.

    Thank you for your understanding.

    Regards,

avr. 2026

mars 2026

mars 2026 à mai 2026

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