Kora - Historique des incidents

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Historique des incidents

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janv. 2026

Kora System Maintenance
  • Terminé
    janvier 31, 2026 à 02:20
    Terminé
    janvier 31, 2026 à 02:20

    Dear Valued Clients,

    We are pleased to inform you that the scheduled system maintenance is now complete, and all services have been fully restored.

    Our team has successfully finished the infrastructure updates, and the platform is operating at full capacity. You may now resume all payment activities as usual.

    Thank you for your patience and cooperation while we worked to enhance your experience.

    Best regards,

  • En cours
    janvier 30, 2026 à 23:00
    En cours
    janvier 30, 2026 à 23:00
    Maintenance is now in progress
  • Pas encore commencé
    janvier 30, 2026 à 23:00
    Pas encore commencé
    janvier 30, 2026 à 23:00

    Dear Valued Clients,


    As part of our ongoing efforts to enhance our platform's efficiency and to keep your payment experience smooth and secure, we will be conducting a system maintenance on Saturday, January 31st.


    Time: 12:00 AM – 03:00 AM (GMT+1/WAT)
    Expected Duration: 3 hours
    Impact: All services will be temporarily unavailable


    Please be assured that our team will be working diligently to restore full service immediately after the exercise. You can track our progress and receive real-time updates via our InStatus Page.


    We appreciate your continued support as we improve our infrastructure to better serve you.


    Best regards.

KORA STATUS - DOWNTIME- WEMA COLLECTIONS
  • Résolu
    Résolu

    Dear Esteemed Clients,

    Please be informed that this has been resolved, and payments are now coming in successfully.

    Thank you for your understanding and patience.

  • Détecté
    Détecté

    Dear Esteemed Clients,

    We have noticed a delay in processing payments to Wema Bank.

    This issue affects Fixed Virtual bank accounts made via Wema Bank.

    We are actively following up with the bank and will inform you as soon as the issue is resolved.

    Other providers, including Fidelity bank, Optimus bank, and FCMB remain fully operational and are available as alternatives.

    Kindly click on this link to guide you on how to switch to an alternative bank- Kora documentation.

    Thank you for your understanding and patience.

déc. 2025

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