Kora - Historique des incidents

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Historique des incidents

déc. 2025

KORA STATUS : KES PAYOUT DOWNTIME
  • Résolu
    Résolu

    Dear Esteemed Clients,

    Thank you for your patience and understanding.

    Please be informed that this has been resolved.

    Best Regards,

  • Identifié
    Identifié

    Dear Esteemed Clients,

    Please be informed of a downtime currently affecting KES payouts.

    Our partners have confirmed that they are working to restore the service fully in the shortest possible time.

    We will keep you updated on progress.

    Thank you for your patience.

Scheduled Service Maintenance: EGYPT TRANSACTIONS
  • Terminé
    décembre 25, 2025 à 06:00
    Terminé
    décembre 25, 2025 à 06:00
    Maintenance has completed successfully
  • En cours
    décembre 25, 2025 à 02:00
    En cours
    décembre 25, 2025 à 02:00
    Maintenance is now in progress
  • Pas encore commencé
    décembre 25, 2025 à 02:00
    Pas encore commencé
    décembre 25, 2025 à 02:00

    Dear Esteemed Clients,

    Please be advised that the National Switch in Egypt will undergo scheduled maintenance during the window outlined below.

    This may cause intermittent instability for Payout and Acceptance services.

    Date : Thursday, 25 December 2025
    Time: 4:00 AM – 8:00 AM (GMT+2)
    Purpose: Routine Technical Maintenance
    Impact: Payout and acceptance services may experience instability during this period.

    We apologise for any inconvenience this may cause and appreciate your continued patience.


    Best Regards,

XAF - ORANGE DOWNTIME
  • Résolu
    Résolu

    Dear Esteemed clients,

    This has been resolved.

    Thank you.

  • Surveillé
    Surveillé

    Dear Esteemed Clients,

    We have been notified of a downtime on Orange.

    Rest assured that we are actively working with our provider to rectify the issue. We will keep you updated on the progress of this issue.

    Sincere apologies for all the inconveniences experienced.

    Thank you for your understanding.

    Best Regards,

PAYOUT DELAY - NIBSS
  • Résolu
    Résolu

    Dear Esteem Clients,

    We have been notified that this issue has been resolved.

    Kindly be informed that we are working to clear the backlogs and newer transactions are coming in successfully.

    Thank you for your patience and understanding.

    Best Regards,

  • Surveillé
    Surveillé

    Dear Esteemed Clients,

    We have been notified by NIBSS of a service disruption with NGN payouts.

    Rest assured that we are actively working with our provider to rectify the issue. 

    We will keep you updated on the progress of this issue.

    Sincere apologies for all inconveniences experienced, we thank you for your understanding.

    Best Regards,

Test schedule
  • Terminé
    décembre 01, 2025 à 13:48
    Terminé
    décembre 01, 2025 à 13:48
    Maintenance has completed successfully
  • En cours
    décembre 01, 2025 à 13:33
    En cours
    décembre 01, 2025 à 13:33
    Maintenance is now in progress
  • Pas encore commencé
    décembre 01, 2025 à 13:33
    Pas encore commencé
    décembre 01, 2025 à 13:33

    We are planning for a scheduled maintenance during this 30misns.

nov. 2025

Aucun incident signalé ce mois-ci

oct. 2025

Aucun incident signalé ce mois-ci

oct. 2025 à déc. 2025

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