Kora - Notice history

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100% - uptime
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Dashboard - Operational

100% - uptime
Mar 2026 · 100.0%Apr · 100.0%May · 100.0%

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Payouts - Operational

100% - uptime
Mar 2026 · 99.92%Apr · 100.0%May · 100.0%

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Mar 2026
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Email Service - Operational

100% - uptime
Mar 2026 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2026
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Notice history

May 2026

TELECEL GHANA SYSTEM MAINTENANCE
  • Completed
    May 14, 2026 at 5:00 AM
    Completed
    May 14, 2026 at 5:00 AM
    Maintenance has completed successfully
  • In progress
    May 13, 2026 at 11:00 PM
    In progress
    May 13, 2026 at 11:00 PM
    Maintenance is now in progress
  • Planned
    May 13, 2026 at 11:00 PM
    Planned
    May 13, 2026 at 11:00 PM

    Dear Esteemed Clients,

    Please be informed that Telecel GHANA will be undertaking an emergency maintenance activity.

    Kindly find the details of the activity below:

     

    Activity Date  14th May 2026

    Activity Duration: 6 hours

    Start Time: 12:00 AM GMT+1

    End Time:  06:00 AM GMT+1

    Expected Downtime: 60 minutes.

    Services to be Impacted: Telecel Cash Services

    We will share updates as we receive them.


    Thank you for your understanding.

    Best regards.

NGN PAYIN DELAYS (NIBSS)
  • Resolved
    Resolved

    Hello Esteemed Clients,

    We are pleased to inform you that the NIBSS (NGN) downtime has now been resolved.

    Most of the backlogs have been cleared with clients getting reversals for the failed transactions.

    We appreciate you for your patience and understanding during this time and we will keep on monitoring the service.

    Regards,

  • Monitoring
    Monitoring

    Dear Esteemed Clients,

    We regrettably inform you that the NIBSS (the central processor for transfers in Nigeria) downtime has unfortunately re-occurred.

    As a result, you may experience newer NGN Payins (deposits) being delayed. We will monitor and notify you of any changes.

    Thank you for your understanding.

    Regards,

  • Resolved
    Resolved

    Hello Esteemed Clients,

    We are pleased to inform you that the NIBSS (NGN) downtime has now been resolved.

    Most of the backlogs have been cleared with clients getting reversals for the failed transactions.

    We appreciate you for your patience and understanding during this time and we will keep on monitoring the service.

    Regards,

  • Monitoring
    Monitoring

    Hello Esteemed Clients,

    Following the NIBSS (the central processor for transfers in Nigeria) downtime currently being experienced, please be advised that the Bank Transfer payment method has been temporarily paused. This may result in an error when a transaction is attempted.

    The Card and Pay with Bank services will remain available.

    We sincerely apologize for any inconvenience this may cause.

    Thank you for your understanding.

  • Identified
    Identified

    Dear  Esteemed Clients,

    Please be informed of technical difficulties in processing transactions by NIBSS (the central switch). As a result, you might experience delays in receiving NGN Payins (deposits). We will monitor and notify you of any changes.

    Thank you for your understanding.

    Regards,

EGP SYSTEM MAINTENANCE
  • Completed
    May 11, 2026 at 3:00 AM
    Completed
    May 11, 2026 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    May 10, 2026 at 11:00 PM
    In progress
    May 10, 2026 at 11:00 PM
    Maintenance is now in progress
  • Planned
    May 10, 2026 at 11:00 PM
    Planned
    May 10, 2026 at 11:00 PM

    Dear Esteemed Client,

    Please be informed that there will be a planned maintenance window on the national switch, which will affect Wallet services during the period identified below:

    Details:

    Date: Monday, May 11, 2026

    Time: 12:00 AM – 04:00 AM (GMT+1)

    Purpose: Technical Maintenance

    Impact: Wallet services will be unstable during this period.

    We appreciate your understanding and cooperation.

    Thank you.

EGP SYSTEM MAINTENANCE
  • Completed
    May 10, 2026 at 3:00 AM
    Completed
    May 10, 2026 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    May 10, 2026 at 1:00 AM
    In progress
    May 10, 2026 at 1:00 AM
    Maintenance is now in progress
  • Planned
    May 10, 2026 at 1:00 AM
    Planned
    May 10, 2026 at 1:00 AM

    Hello Valued Clients,

    Please be informed that a planned maintenance window on the Egypt national switch is scheduled, and this may impact Pay-in and Payout services during the following period:

    Date: Sunday, May 10, 2026

    Time: 02:00 AM – 04:00 AM (GMT+1)

    Purpose: Technical Maintenance

    Impact: Pay-in and Payout channels may experience instability during this time.


    We appreciate your understanding and cooperation.

    Best regards.

Kora Status - Telecel maintenance (Ghana)
  • Completed
    May 10, 2026 at 3:00 AM
    Completed
    May 10, 2026 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    May 10, 2026 at 12:00 AM
    In progress
    May 10, 2026 at 12:00 AM
    Maintenance is now in progress
  • Planned
    May 10, 2026 at 12:00 AM
    Planned
    May 10, 2026 at 12:00 AM

    Dear Esteemed Clients,

    Please be informed that Telecel(Ghana) will be undertaking a maintenance activity on Sunday, May 10th, 2026.

    Please note that Telecel cash services will not be available, or you may experience intermittent service disruptions during this period.

    Kindly find the details of the activity below:

    Activity Date: 10th May, 2026

    Start Time: 12:00 AM GMT

    End Time: 5:00 AM GMT

    Activity Duration: 5 hours

    Expected Service Downtime: 55 minutes

    Services to be Impacted: Telecel Cash Services

    We will share updates as we receive them.

    Thank you for your understanding.

Apr 2026

Delayed Processing NGN Payouts
  • Resolved
    Resolved

    Dear Esteemed Clients,

    We are please to inform you that payouts are now being processed promptly.

    Thank you for your continuous patience and understanding.


    Regards,

  • Identified
    Identified

    Dear Esteemed Clients,

    Please be rest assured that we are actively engaging NIBSS to ensure the processing payouts (NGN) are updated to their true final status.

    We are deeply sorry for every inconvenience this delay has caused you and will provide updates as we receive them.

    Thank you for your continuous patience and understanding.


    Regards,

XAF Rail Downtime
  • Resolved
    Resolved

    Dear Esteemed Clients,

    Please be informed that the technical issues affecting XAF pay-ins and Orange payouts have been resolved. Services are now processing successfully.

    Our team is currently monitoring the systems closely to ensure continued stability. Thank you for your patience during this period.

    Best regards,

  • Update
    Update

    Hello Esteemed Clients,

    We are providing an update regarding the ongoing downtime for XAF rail (payin) and Orange payouts.

    Work is still underway with the network providers to resolve the technical issues. While these services remain temporarily unavailable, we are monitoring the situation closely to ensure a swift restoration.

    We will alert you as soon as the services are back online. Thank you for your patience.

    Best regards,

  • Monitoring
    Monitoring

    Hello Esteemed Clients,

    Please be informed that the XAF rail (payin) is currently unavailable. The service provider, Orange, is also unavailable for payout due to an ongoing maintenance.

    We assure you that this issue is being addressed, and we will provide an update once the service is restored.

    We sincerely apologise for any inconvenience caused.

    Best regards,

MTN GHS MAINTENANCE
  • Completed
    April 28, 2026 at 2:00 AM
    Completed
    April 28, 2026 at 2:00 AM
    Maintenance has completed successfully
  • In progress
    April 28, 2026 at 12:00 AM
    In progress
    April 28, 2026 at 12:00 AM
    Maintenance is now in progress
  • Planned
    April 28, 2026 at 12:00 AM
    Planned
    April 28, 2026 at 12:00 AM

    Dear Esteemed Clients,

    Please be informed that MTN Ghana will be undertaking a maintenance activity on Tuesday, 28th April, 2026.

    Please note that MTN Ghana Mobile Money services will not be available or you may experience service disruptions during this period.

    Kindly find the details of the activity below:

    Start Date: 28th April, 2026

    Start Time: 00:00 AM GMT

    End Date: 28th April, 2026

    End Time: 01:00 AM GMT

    Activity Duration: 1 hour

    Expected Downtime: 1 hour

    Services to be Impacted: MTN Mobile Money

    We will share updates as we receive them.

    Thank you for your understanding.

ZAR Payout Downtime
  • Resolved
    Resolved

    Dear Esteemed Clients,

    Thank you for your patience while we worked on this.

    The channel is now available and payouts are being processed successfully.

    Regards,

  • Monitoring
    Monitoring

    Dear Esteemed Clients,

    Kindly be informed that the ZAR payout channel is currently unavailable due to a service downtime.

    Please be assured that we are working to restore service as quickly as possible. We will provide further updates within 24 hours.

    We sincerely apologize for any inconvenience caused.

    Regards,

AIRTEL GHANA  MAINTENANCE
  • Completed
    April 25, 2026 at 3:00 AM
    Completed
    April 25, 2026 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    April 24, 2026 at 10:00 PM
    In progress
    April 24, 2026 at 10:00 PM
    Maintenance is now in progress
  • Planned
    April 24, 2026 at 10:00 PM
    Planned
    April 24, 2026 at 10:00 PM

    Dear Esteemed Clients,

    Please be informed that Airtel Ghana (AirtelTigo) will be undertaking a maintenance activity on their debit and credit transactions on Saturday, April 25th, 2026.

    Please note that AT Money services will not be available, or you may experience service disruptions during this period.

    Kindly find the details of the activity below:

    Activity Date: 25th April, 2026

    Start Time: 12:00 AM GMT

    End Time: 5:00 AM GMT

    Activity Duration: 5 hours

    Services to be Impacted: AT Money Services (Airtime & Debit and Credit Transactions)

    We will share updates as we receive them.

    Thank you for your understanding.

Mar 2026

Airtel Downtime (Ghana)
  • Resolved
    Resolved

    Hello Team,

    This has been resolved.

    We will continue to monitor and share update if any.

    Thank you for your patience and understanding.

  • Monitoring
    Monitoring

    Hello Team,

    Airtel Ghana is currently experiencing intermittent technical challenges with its pay-in and payout transactions.

    The Airtel team has confirmed that they are working to restore the service in the shortest possible time.

    We will keep you updated on progress.

    Regards

MTN Downtime
  • Resolved
    Resolved

    Dear Valued Client,

    We are pleased to inform you that the challenge with MTN debit and credit transactions has been resolved.

    Thank you very much for your patience.

  • Monitoring
    Monitoring

    Dear Valued Client,

    MTN is currently experiencing technical challenges with their debit and credit transactions.

    The MTN team has confirmed that they are working to restore the service in the shortest possible time.

    We will keep you updated on progress.

    Regards,

EGYPT Maintenance
  • Completed
    March 28, 2026 at 3:15 AM
    Completed
    March 28, 2026 at 3:15 AM
    Maintenance has completed successfully
  • In progress
    March 28, 2026 at 3:00 AM
    In progress
    March 28, 2026 at 3:00 AM
    Maintenance is now in progress
  • Planned
    March 28, 2026 at 3:00 AM
    Planned
    March 28, 2026 at 3:00 AM

    Dear Esteemed Clients,

    We want to inform you that some of the National Bank of Egypt services will be unstable during the following times:

    Saturday 28/3/2026 from 05:00 AM to 05:15 AM (Cairo local time)

    There will be a system upgrade during this time

    Thank you for your understanding

EGYPT  MAINTENANCE
  • Completed
    March 27, 2026 at 5:00 AM
    Completed
    March 27, 2026 at 5:00 AM
    Maintenance has completed successfully
  • In progress
    March 27, 2026 at 3:00 AM
    In progress
    March 27, 2026 at 3:00 AM
    Maintenance is now in progress
  • Planned
    March 27, 2026 at 3:00 AM
    Planned
    March 27, 2026 at 3:00 AM

    Dear Esteemed Clients,

    We want to inform you that some of the National Bank of Egypt services will be unstable during the following times:

    Friday 27/3/2026 from 05:00 AM to 07:00 AM (Cairo local time)

    There will be a system upgrade during this time

    Thank you for your understanding

EGP Payout Delays
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Dear Valued Clients,

    We are aware of delays affecting EGP processing payout . Please be assured that our team is working to restore normal service as a priority.

    We are monitoring the situation closely and will provide an update as soon as the issue is resolved.

    We apologise for the inconvenience and appreciate your patience.

    Best regards,

Mar 2026 to May 2026

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