Kora - Notice history

All systems operational

API - Operational

100% - uptime
Jun 2026 · 99.68%Jul · 100.0%Aug · 99.84%

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Dashboard - Operational

100% - uptime
Jun 2026 · 99.68%Jul · 100.0%Aug · 99.84%

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Payouts - Operational

100% - uptime
Jun 2026 · 99.81%Jul · 100.0%Aug · 100.0%

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Jun 2026
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Email Service - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%

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Test component - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2026
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Checkout Page - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2026
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Notice history

Aug 2026

MTN GHANA SCHEDULED MAINTENANCE
  • Completed
    August 20, 2026 at 4:00 AMUTC
    Completed
    August 20, 2026 at 4:00 AMUTC
    Maintenance has completed successfully
  • In progress
    August 19, 2026 at 11:00 PMUTC
    In progress
    August 19, 2026 at 11:00 PMUTC
    Maintenance is now in progress
  • Planned
    August 19, 2026 at 7:27 PMUTC
    Planned
    August 19, 2026 at 7:27 PMUTC

    Dear Esteemed Clients,

    Please be informed that MTN Ghana will be undertaking a maintenance activity from Wednesday, 19th August 2026 to Thursday , 20th August 2026.

    Please note that MTN Ghana services will not be available or you may experience service disruptions during this period.

    Kindly find the details of the activity below:

    Start Date: 19th August,2026

    Start Time: 11:00 PM GMT

    End Date: 20th August,2026

    End Time: 4:00 AM GMT

    Activity Duration: 5 hours

    Expected Downtime: 30 Minutes downtime

    Services to be Impacted: MTN Mobile Money

    We will share updates as we receive them.

    Thank you for your understanding.

MTN GHANA SCHEDULED MAINTENANCE
  • Completed
    August 19, 2026 at 4:00 AMUTC
    Completed
    August 19, 2026 at 4:00 AMUTC
    Maintenance has completed successfully
  • In progress
    August 18, 2026 at 11:00 PMUTC
    In progress
    August 18, 2026 at 11:00 PMUTC
    Maintenance is now in progress
  • Planned
    August 18, 2026 at 6:40 PMUTC
    Planned
    August 18, 2026 at 6:40 PMUTC

    Dear Esteemed Clients,

    Please be informed that MTN Ghana will be undertaking a maintenance activity from Tuesday, 18th August 2026 to Wednesday, 19th August 2026.

    Please note that MTN Ghana services will not be available or you may experience service disruptions during this period.

    Kindly find the details of the activity below:

    Start Date: 18th August,2026

    Start Time: 11:00 PM GMT

    End Date: 19th August,2026

    End Time: 4:00 AM GMT

    Activity Duration: 5 hours

    Expected Downtime: 30 Minutes downtime

    Services to be Impacted: MTN Mobile Money

    We will share updates as we receive them.

    Thank you for your understanding.

Temporary Instability: Orange (XOF) Payouts
  • Resolved
    UTC
    Resolved

    Dear Valued Client,

    This has been resolved.

    Thank you for your patience and understanding.

    Best regards,

  • Monitoring
    UTC
    Monitoring

    Dear Valued Client,

    Please note that Orange (XOF) payout service is currently experiencing downtime.

    We are working closely with the provider to resolve this as quickly as possible and will keep you updated on our progress. We sincerely apologize for any inconvenience caused.

    Thank you for your patience and understanding.

    Best regards,

EGP SYSTEM MAINTENANCE
  • Completed
    August 10, 2026 at 3:00 AMUTC
    Completed
    August 10, 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progress
    August 09, 2026 at 11:00 PMUTC
    In progress
    August 09, 2026 at 11:00 PMUTC
    Maintenance is now in progress
  • Planned
    August 09, 2026 at 5:01 PMUTC
    Planned
    August 09, 2026 at 5:01 PMUTC

    Dear Clients,

    Please be advised that a scheduled system maintenance will be carried out on the Egypt national switch, which may temporarily affect wallet services during the following period:

    Date: August 10th, 2026

    Duration: 12:00 AM – 04:00 AM (GMT+1)

    Impact: Pay-in and Payout services may experience intermittent instability during the maintenance window.

    We appreciate your understanding and cooperation.

    Best regards.

MTN GHS DOWNTIME
  • Resolved
    UTC
    Resolved

    Dear Clients,

    This issue has been resolved.

    Thank you for your patience.

    Regards.

  • Monitoring
    UTC
    Monitoring

    Dear Esteemed Clients,

    MTN GHS is currently experiencing technical challenges affecting pay-in transactions.

    The MTN team has confirmed that they are working to restore the service in the shortest possible time.

    We will keep you updated once received.

    Thank you for your understanding.

    Regards.

Jul 2026

MTN GHANA SCHEDULED MAINTENANCE
  • Completed
    July 31, 2026 at 5:35 AMUTC
    Completed
    July 31, 2026 at 5:35 AMUTC
    Maintenance has completed successfully.
  • In progress
    July 30, 2026 at 11:00 PMUTC
    In progress
    July 30, 2026 at 11:00 PMUTC
    Maintenance is now in progress
  • Planned
    July 30, 2026 at 5:37 PMUTC
    Planned
    July 30, 2026 at 5:37 PMUTC

    Dear Esteemed Clients,

    Please be informed that MTN Ghana will be undertaking a maintenance activity from Thursday 30th July, 2026 to Friday 31st July, 2026.

    Please note that MTN Ghana services will not be available or you may experience service disruptions during this period.

    Kindly find the details of the activity below:

    Start Date: 30th July, 2026

    Start Time: 11:00 PM GMT

    End Date: 31st July, 2026

    End Time: 6:00 AM GMT

    Activity Duration: 7 hours

    Expected Downtime: 1 hour downtime

    Services to be Impacted: MTN Mobile Money

    We will share updates as we receive them.

    Thank you for your understanding.

KES DOWNTIME - PAYINS AND PAYOUTS
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    Dear Esteemed Clients,

    Please be informed of a downtime on the Kenya rail (Payins and Payouts).

    This is currently being investigated and we will keep you updated on progress.

    We apologizee for every inconvenience this may cause.

    Thank you for your understanding.

    Best Regards.

EGP SYSTEM MAINTENANCE
  • Completed
    July 28, 2026 at 6:30 AMUTC
    Completed
    July 28, 2026 at 6:30 AMUTC
    Maintenance has completed successfully
  • In progress
    July 28, 2026 at 6:00 AMUTC
    In progress
    July 28, 2026 at 6:00 AMUTC
    Maintenance is now in progress
  • Planned
    July 27, 2026 at 2:28 PMUTC
    Planned
    July 27, 2026 at 2:28 PMUTC

    Dear Clients,

    Please be informed that there will be a planned system maintenance exercise that will affect the EGP Payout channel during the period identified below:

    Date: July 28th, 2026

    Start: 7:00 AM (GMT+1)

    End: 7:30 AM (GMT+1)

    Impact: Payout service will be unstable during this period.

    We appreciate your understanding and cooperation.

    Best regards

EGP SYSTEM MAINTENANCE
  • Completed
    July 26, 2026 at 3:00 AMUTC
    Completed
    July 26, 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progress
    July 25, 2026 at 11:00 PMUTC
    In progress
    July 25, 2026 at 11:00 PMUTC
    Maintenance is now in progress
  • Planned
    July 21, 2026 at 4:48 PMUTC
    Planned
    July 21, 2026 at 4:48 PMUTC

    Dear Esteemed Clients,

    Please be informed that there will be a planned maintenance window on the Egypt national switch, which will affect Wallet services during the period identified below:

    Date: Sunday, July 26, 2026

    Time: 12:00 AM – 04:00 AM (GMT+1)

    Purpose: Technical Maintenance

    Impact: Wallet services will be unstable during this period.

    We appreciate your understanding and cooperation.

    Best regards.

ZAR SYSTEM MAINTENANCE
  • Completed
    July 24, 2026 at 8:01 AMUTC
    Completed
    July 24, 2026 at 8:01 AMUTC
    Maintenance has completed successfully.
  • In progress
    July 24, 2026 at 8:00 AMUTC
    In progress
    July 24, 2026 at 8:00 AMUTC
    Maintenance is now in progress
  • Planned
    July 23, 2026 at 11:28 AMUTC
    Planned
    July 23, 2026 at 11:28 AMUTC

    Dear Esteemed Clients,

    Please be informed that there will be an emergency system maintenance exercise on the ZAR channel, which will affect Pay-in and Payout transactions during the period below:

    Date: Thursday, July 23, 2026 - Friday, July 24, 2026

    Time: 08:00 PM – 08:00 AM (GMT+1)

    Impact: Transactions may be delayed or failed during this window

    We will keep you updated on the progress of the exercise.


    Thank you for your understanding and cooperation.

    Best regards.

Jun 2026

MTN GHANA DOWNTIME
  • Resolved
    UTC
    Resolved

    Hello Team,

    Thank you for your patience.

    Please be informed that the issue has been resolved.


    We truly appreciate your continued support and understanding.

  • Monitoring
    UTC
    Monitoring

    Dear Esteemed Clients,

    MTN GHS is currently experiencing technical challenges affecting payin and payout.

    The MTN team has confirmed that they are working to restore the service in the shortest possible time.

    We will keep you updated once received.

    Thank you for your understanding.

ZAR Payout Downtime
  • Resolved
    UTC
    Resolved

    Hello Team,

    Thank you for your patience.

    Please be informed that the issue has been resolved, and ZAR payouts are now processing successfully.

    We truly appreciate your continued support and understanding.

  • Monitoring
    UTC
    Monitoring

    Hello Team,

    Please be informed of a downtime that has affected ZAR Payout channel. 

    Rest assured that this is being addressed and we would provide an update once it has been resolved.

    Apologies for any inconvenience caused.

    Thank you for your understanding.

Telecel Ghana Maintenance
  • Completed
    June 27, 2026 at 1:10 AMUTC
    Completed
    June 27, 2026 at 1:10 AMUTC
    Maintenance has completed successfully
  • In progress
    June 26, 2026 at 11:00 PMUTC
    In progress
    June 26, 2026 at 11:00 PMUTC
    Maintenance is now in progress
  • Planned
    June 26, 2026 at 5:06 PMUTC
    Planned
    June 26, 2026 at 5:06 PMUTC

    Dear Partner,

    Please be informed that Telecel will be having an emergency maintenance activity from Friday 26th June 2026 to Saturday 27th June 2026

    Duration: 2 hours, 10 minutes
    Start Time: 11:00 PM GMT
    End Time: 1:10 AM GMT

    Impact: 60-min outage on Telecel Cash Services (debit and credit)

    We will share updates as we receive them.

    Thank you for your understanding.

Technical Challenges
  • Resolved
    UTC
    Resolved

    Hello Team,

    This has been resolved.

    We will continue to monitor and share update if any.

    Thank you for your patience and understanding

  • Monitoring
    UTC
    Monitoring

    Hello Esteemed Clients,,

    Please be informed that we are experiencing technical challenges across all our services.

    We are reviewing the issue for a resolution we will share updates as they become available.

    Our sincere apologies for any inconvenience caused.

    Thank you for your understanding.

NOTICE - ACCESS BANK PAYMENT DELAYS
  • Resolved
    UTC
    Resolved

    Hello Esteemed Clients,

    We have observed a spike in complaints for NGN deposits from Access bank that have not impacted at our end. These payments are for 22nd June deposits.

    Please be informed that this has been raised with our partner bank and we are following up to ensure that all affected transactions are resolved.

    We sincerely apologize for every inconvenience this may have caused and we will share updates as they arise.

    Thank you for your patience and understanding.

Jun 2026 to Aug 2026

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