Kora - Notice history

GHS under maintenance

API - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Dashboard - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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100.0% uptime

NGN - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
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KES - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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GHS - Under maintenance

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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XAF - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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XOF - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
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ZAR - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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EGP - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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USD - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Jan 2026

TZS - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
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Payouts - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
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Email Service - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
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Test component - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Checkout Page - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Notice history

View current status

Jan 2026

JAN30
Kora System Maintenance
CompletedMaintenance3 hours 20 minutes
  • Completed
    January 31, 2026 at 2:20 AMUTC
    Completed
    January 31, 2026 at 2:20 AMUTC

    Dear Valued Clients,

    We are pleased to inform you that the scheduled system maintenance is now complete, and all services have been fully restored.

    Our team has successfully finished the infrastructure updates, and the platform is operating at full capacity. You may now resume all payment activities as usual.

    Thank you for your patience and cooperation while we worked to enhance your experience.

    Best regards,

  • In progress
    January 30, 2026 at 11:00 PMUTC
    In progress
    January 30, 2026 at 11:00 PMUTC
    Maintenance is now in progress
  • Planned
    January 30, 2026 at 11:00 PMUTC
    Planned
    January 30, 2026 at 11:00 PMUTC

    Dear Valued Clients,


    As part of our ongoing efforts to enhance our platform's efficiency and to keep your payment experience smooth and secure, we will be conducting a system maintenance on Saturday, January 31st.


    Time: 12:00 AM – 03:00 AM (GMT+1/WAT)
    Expected Duration: 3 hours
    Impact: All services will be temporarily unavailable


    Please be assured that our team will be working diligently to restore full service immediately after the exercise. You can track our progress and receive real-time updates via our InStatus Page.


    We appreciate your continued support as we improve our infrastructure to better serve you.


    Best regards.

KORA STATUS - MTN DOWNTIME (GHS)
ResolvedDegraded performance6 hours 27 minutes
  • Resolved
    UTC
    Resolved

    Dear Esteemed clients,

    This has been resolved.

    Thank you for your patience and understanding.

    Best regards,

  • Identified
    UTC
    Identified

    Dear Esteemed clients,

    Please be informed that the intermittent challenge on MTN payments (payins and payouts) has reoccurred.

    The MTN team has confirmed that they are working to restore the service in the shortest possible time.

    We will keep you updated on progress.

KORA STATUS - DOWNTIME- WEMA COLLECTIONS
ResolvedDegraded performance47 minutes
  • Resolved
    UTC
    Resolved

    Dear Esteemed Clients,

    Please be informed that this has been resolved, and payments are now coming in successfully.

    Thank you for your understanding and patience.

  • Investigating
    UTC
    Investigating

    Dear Esteemed Clients,

    We have noticed a delay in processing payments to Wema Bank.

    This issue affects Fixed Virtual bank accounts made via Wema Bank.

    We are actively following up with the bank and will inform you as soon as the issue is resolved.

    Other providers, including Fidelity bank, Optimus bank, and FCMB remain fully operational and are available as alternatives.

    Kindly click on this link to guide you on how to switch to an alternative bank- Kora documentation.

    Thank you for your understanding and patience.

NGN Payins Delay - NIBSS Downtime
ResolvedDegraded performance2 hours 20 minutes
  • Resolved
    UTC
    Resolved

    Dear Esteemed Clients,

    This has been resolved and newer transactions are being processed accordingly. We would continue to follow up to ensure that the backlogs are cleared out as well.

    Thank you for your understanding.

    Regards,

  • Monitoring
    UTC
    Monitoring

    Dear  Esteemed Clients,

    Please be informed of technical difficulties in processing transactions by NIBSS (the central switch). As a result, you might experience delays in receiving NGN Payins (deposits). We will monitor and notify you of any changes.

    Thank you for your understanding.

    Regards,

Dec 2025

KORA STATUS : KES PAYOUT DOWNTIME
ResolvedDegraded performance19 hours 27 minutes
  • Resolved
    UTC
    Resolved

    Dear Esteemed Clients,

    Thank you for your patience and understanding.

    Please be informed that this has been resolved.

    Best Regards,

  • Identified
    UTC
    Identified

    Dear Esteemed Clients,

    Please be informed of a downtime currently affecting KES payouts.

    Our partners have confirmed that they are working to restore the service fully in the shortest possible time.

    We will keep you updated on progress.

    Thank you for your patience.

DEC25
Scheduled Service Maintenance: EGYPT TRANSACTIONS
CompletedMaintenance4 hours
  • Completed
    December 25, 2025 at 6:00 AMUTC
    Completed
    December 25, 2025 at 6:00 AMUTC
    Maintenance has completed successfully
  • In progress
    December 25, 2025 at 2:00 AMUTC
    In progress
    December 25, 2025 at 2:00 AMUTC
    Maintenance is now in progress
  • Planned
    December 25, 2025 at 2:00 AMUTC
    Planned
    December 25, 2025 at 2:00 AMUTC

    Dear Esteemed Clients,

    Please be advised that the National Switch in Egypt will undergo scheduled maintenance during the window outlined below.

    This may cause intermittent instability for Payout and Acceptance services.

    Date : Thursday, 25 December 2025
    Time: 4:00 AM – 8:00 AM (GMT+2)
    Purpose: Routine Technical Maintenance
    Impact: Payout and acceptance services may experience instability during this period.

    We apologise for any inconvenience this may cause and appreciate your continued patience.


    Best Regards,

XAF - ORANGE DOWNTIME
ResolvedDegraded performance5 hours 53 minutes
  • Resolved
    UTC
    Resolved

    Dear Esteemed clients,

    This has been resolved.

    Thank you.

  • Monitoring
    UTC
    Monitoring

    Dear Esteemed Clients,

    We have been notified of a downtime on Orange.

    Rest assured that we are actively working with our provider to rectify the issue. We will keep you updated on the progress of this issue.

    Sincere apologies for all the inconveniences experienced.

    Thank you for your understanding.

    Best Regards,

PAYOUT DELAY - NIBSS
ResolvedDegraded performance3 hours 17 minutes
  • Resolved
    UTC
    Resolved

    Dear Esteem Clients,

    We have been notified that this issue has been resolved.

    Kindly be informed that we are working to clear the backlogs and newer transactions are coming in successfully.

    Thank you for your patience and understanding.

    Best Regards,

  • Monitoring
    UTC
    Monitoring

    Dear Esteemed Clients,

    We have been notified by NIBSS of a service disruption with NGN payouts.

    Rest assured that we are actively working with our provider to rectify the issue. 

    We will keep you updated on the progress of this issue.

    Sincere apologies for all inconveniences experienced, we thank you for your understanding.

    Best Regards,

DEC1
Test schedule
CompletedMaintenance15 minutes
  • Completed
    December 01, 2025 at 1:48 PMUTC
    Completed
    December 01, 2025 at 1:48 PMUTC
    Maintenance has completed successfully
  • In progress
    December 01, 2025 at 1:33 PMUTC
    In progress
    December 01, 2025 at 1:33 PMUTC
    Maintenance is now in progress
  • Planned
    December 01, 2025 at 1:33 PMUTC
    Planned
    December 01, 2025 at 1:33 PMUTC

    We are planning for a scheduled maintenance during this 30misns.

Nov 2025

No notices reported this month

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