Kora - Notice history

GHS under maintenance

API - Operational

100.0% uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

Dashboard - Operational

100.0% uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026
89.47% uptime

NGN - Operational

96.94% uptime
Feb 2026 · 98.70%Mar · 99.19%Apr · 93.09%

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Feb 2026
Mar 2026
Apr 2026

KES - Operational

98.19% uptime
Feb 2026 · 100.0%Mar · 94.86%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

GHS - Under maintenance

95.42% uptime
Feb 2026 · 92.13%Mar · 96.66%Apr · 97.37%

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Feb 2026
Mar 2026
Apr 2026

XAF - Operational

29.55% uptime
Feb 2026 · 69.36%Mar · 0.00%Apr · 25.27%

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Feb 2026
Mar 2026
Apr 2026

XOF - Operational

99.70% uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 99.13%

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Feb 2026
Mar 2026
Apr 2026

ZAR - Operational

96.75% uptime
Feb 2026 · 100.0%Mar · 93.41%Apr · 97.29%

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Feb 2026
Mar 2026
Apr 2026

EGP - Operational

88.66% uptime
Feb 2026 · 100.0%Mar · 83.46%Apr · 83.84%

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Feb 2026
Mar 2026
Apr 2026

USD - Operational

100.0% uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

TZS - Operational

100.0% uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

Payouts - Operational

99.97% uptime
Feb 2026 · 100.0%Mar · 99.92%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

Email Service - Operational

100.0% uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

Test component - Operational

100.0% uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

Checkout Page - Operational

100.0% uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

Notice history

View current status

Apr 2026

Delayed Processing NGN Payouts
ResolvedMajor outage5 hours 24 minutes
  • Resolved
    UTC
    Resolved

    Dear Esteemed Clients,

    We are please to inform you that payouts are now being processed promptly.

    Thank you for your continuous patience and understanding.


    Regards,

  • Identified
    UTC
    Identified

    Dear Esteemed Clients,

    Please be rest assured that we are actively engaging NIBSS to ensure the processing payouts (NGN) are updated to their true final status.

    We are deeply sorry for every inconvenience this delay has caused you and will provide updates as we receive them.

    Thank you for your continuous patience and understanding.


    Regards,

XAF Rail Downtime
ResolvedMajor outage96 hours 58 minutes
  • Resolved
    UTC
    Resolved

    Dear Esteemed Clients,

    Please be informed that the technical issues affecting XAF pay-ins and Orange payouts have been resolved. Services are now processing successfully.

    Our team is currently monitoring the systems closely to ensure continued stability. Thank you for your patience during this period.

    Best regards,

  • Update
    UTC
    Update

    Hello Esteemed Clients,

    We are providing an update regarding the ongoing downtime for XAF rail (payin) and Orange payouts.

    Work is still underway with the network providers to resolve the technical issues. While these services remain temporarily unavailable, we are monitoring the situation closely to ensure a swift restoration.

    We will alert you as soon as the services are back online. Thank you for your patience.

    Best regards,

  • Monitoring
    UTC
    Monitoring

    Hello Esteemed Clients,

    Please be informed that the XAF rail (payin) is currently unavailable. The service provider, Orange, is also unavailable for payout due to an ongoing maintenance.

    We assure you that this issue is being addressed, and we will provide an update once the service is restored.

    We sincerely apologise for any inconvenience caused.

    Best regards,

APR28
MTN GHS MAINTENANCE
CompletedMaintenance2 hours
  • Completed
    April 28, 2026 at 2:00 AMUTC
    Completed
    April 28, 2026 at 2:00 AMUTC
    Maintenance has completed successfully
  • In progress
    April 28, 2026 at 12:00 AMUTC
    In progress
    April 28, 2026 at 12:00 AMUTC
    Maintenance is now in progress
  • Planned
    April 28, 2026 at 12:00 AMUTC
    Planned
    April 28, 2026 at 12:00 AMUTC

    Dear Esteemed Clients,

    Please be informed that MTN Ghana will be undertaking a maintenance activity on Tuesday, 28th April, 2026.

    Please note that MTN Ghana Mobile Money services will not be available or you may experience service disruptions during this period.

    Kindly find the details of the activity below:

    Start Date: 28th April, 2026

    Start Time: 00:00 AM GMT

    End Date: 28th April, 2026

    End Time: 01:00 AM GMT

    Activity Duration: 1 hour

    Expected Downtime: 1 hour

    Services to be Impacted: MTN Mobile Money

    We will share updates as we receive them.

    Thank you for your understanding.

ZAR Payout Downtime
ResolvedMajor outage19 hours 30 minutes
  • Resolved
    UTC
    Resolved

    Dear Esteemed Clients,

    Thank you for your patience while we worked on this.

    The channel is now available and payouts are being processed successfully.

    Regards,

  • Monitoring
    UTC
    Monitoring

    Dear Esteemed Clients,

    Kindly be informed that the ZAR payout channel is currently unavailable due to a service downtime.

    Please be assured that we are working to restore service as quickly as possible. We will provide further updates within 24 hours.

    We sincerely apologize for any inconvenience caused.

    Regards,

APR24
AIRTEL GHANA  MAINTENANCE
CompletedMaintenance5 hours
  • Completed
    April 25, 2026 at 3:00 AMUTC
    Completed
    April 25, 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progress
    April 24, 2026 at 10:00 PMUTC
    In progress
    April 24, 2026 at 10:00 PMUTC
    Maintenance is now in progress
  • Planned
    April 24, 2026 at 10:00 PMUTC
    Planned
    April 24, 2026 at 10:00 PMUTC

    Dear Esteemed Clients,

    Please be informed that Airtel Ghana (AirtelTigo) will be undertaking a maintenance activity on their debit and credit transactions on Saturday, April 25th, 2026.

    Please note that AT Money services will not be available, or you may experience service disruptions during this period.

    Kindly find the details of the activity below:

    Activity Date: 25th April, 2026

    Start Time: 12:00 AM GMT

    End Time: 5:00 AM GMT

    Activity Duration: 5 hours

    Services to be Impacted: AT Money Services (Airtime & Debit and Credit Transactions)

    We will share updates as we receive them.

    Thank you for your understanding.

Mar 2026

Airtel Downtime (Ghana)
ResolvedDegraded performance3 hours 46 minutes
  • Resolved
    UTC
    Resolved

    Hello Team,

    This has been resolved.

    We will continue to monitor and share update if any.

    Thank you for your patience and understanding.

  • Monitoring
    UTC
    Monitoring

    Hello Team,

    Airtel Ghana is currently experiencing intermittent technical challenges with its pay-in and payout transactions.

    The Airtel team has confirmed that they are working to restore the service in the shortest possible time.

    We will keep you updated on progress.

    Regards

MTN Downtime
ResolvedMajor outage43 minutes
  • Resolved
    UTC
    Resolved

    Dear Valued Client,

    We are pleased to inform you that the challenge with MTN debit and credit transactions has been resolved.

    Thank you very much for your patience.

  • Monitoring
    UTC
    Monitoring

    Dear Valued Client,

    MTN is currently experiencing technical challenges with their debit and credit transactions.

    The MTN team has confirmed that they are working to restore the service in the shortest possible time.

    We will keep you updated on progress.

    Regards,

MAR28
EGYPT Maintenance
CompletedMaintenance15 minutes
  • Completed
    March 28, 2026 at 3:15 AMUTC
    Completed
    March 28, 2026 at 3:15 AMUTC
    Maintenance has completed successfully
  • In progress
    March 28, 2026 at 3:00 AMUTC
    In progress
    March 28, 2026 at 3:00 AMUTC
    Maintenance is now in progress
  • Planned
    March 28, 2026 at 3:00 AMUTC
    Planned
    March 28, 2026 at 3:00 AMUTC

    Dear Esteemed Clients,

    We want to inform you that some of the National Bank of Egypt services will be unstable during the following times:

    Saturday 28/3/2026 from 05:00 AM to 05:15 AM (Cairo local time)

    There will be a system upgrade during this time

    Thank you for your understanding

MAR27
EGYPT  MAINTENANCE
CompletedMaintenance2 hours
  • Completed
    March 27, 2026 at 5:00 AMUTC
    Completed
    March 27, 2026 at 5:00 AMUTC
    Maintenance has completed successfully
  • In progress
    March 27, 2026 at 3:00 AMUTC
    In progress
    March 27, 2026 at 3:00 AMUTC
    Maintenance is now in progress
  • Planned
    March 27, 2026 at 3:00 AMUTC
    Planned
    March 27, 2026 at 3:00 AMUTC

    Dear Esteemed Clients,

    We want to inform you that some of the National Bank of Egypt services will be unstable during the following times:

    Friday 27/3/2026 from 05:00 AM to 07:00 AM (Cairo local time)

    There will be a system upgrade during this time

    Thank you for your understanding

EGP Payout Delays
ResolvedMajor outage239 hours 23 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    Dear Valued Clients,

    We are aware of delays affecting EGP processing payout . Please be assured that our team is working to restore normal service as a priority.

    We are monitoring the situation closely and will provide an update as soon as the issue is resolved.

    We apologise for the inconvenience and appreciate your patience.

    Best regards,

Feb 2026

FEB26
KORA STATUS- MTN GHANA MAINTENANCE
CompletedMaintenance8 hours 7 minutes
  • Completed
    February 27, 2026 at 6:07 AMUTC
    Completed
    February 27, 2026 at 6:07 AMUTC

    Dear Esteemed Clients,

    We are pleased to inform you that the maintenance activity on the MTN platform has been completed and services have been fully restored.

    Thank you for your patience and understanding.

  • Planned
    February 26, 2026 at 10:00 PMUTC
    Planned
    February 26, 2026 at 10:00 PMUTC

    Dear Esteemed Clients,

    Please be informed that MTN Ghana will be undertaking a maintenance activity on Friday, 27th February, 2026.

    Kindly note that MTN Ghana services will not be available or you may experience service disruptions during this period.

    Kindly find the details of the activity below:

    Activity Date: 27th February, 2026

    Start Time: 12:00 AM GMT

    End Time: 5:00 AM GMT

    Activity Duration: 5 hours

    Expected Downtime: 30 minutes downtime on MoMo services

    We will share updates as we receive them.

    Thank you for your understanding.

KORA STATUS - GHS VODAFONE PAYOUT
ResolvedMajor outage16 hours 57 minutes
  • Resolved
    UTC
    Resolved

    Dear Esteemed Clients,

    We are pleased to inform you that the Vodafone (Telecel) payout rail has been fully restored.

    Thank you for your patience and understanding.

  • Investigating
    UTC
    Investigating

    Dear Esteemed Client,

    We have noticed issues with GHS payouts to Vodafone. We are currently investigating this with the MNO and will share feedback as soon as we have more information.

    We sincerely apologize for the inconvenience this has caused.

    Thank you for your patience and understanding.

FEB25
KORA STATUS- MTN GHANA MAINTENANCE
CompletedMaintenance
  • Update
    February 26, 2026 at 5:59 AMUTC
    Update
    February 26, 2026 at 5:59 AMUTC

    Dear Esteemed Clients,

    We are pleased to inform you that the maintenance activity on the MTN platform has been completed and services have been fully restored.

    Thank you for your patience and understanding.

  • Completed
    February 25, 2026 at 10:00 PMUTC
    Completed
    February 25, 2026 at 10:00 PMUTC

    Dear Esteemed Clients,

    Please be informed that MTN Ghana will be undertaking a maintenance activity from Wednesday, 25th February, 2026 to Thursday, 26th February, 2026.

    Please note that MTN Ghana services will not be available or you may experience service disruptions during this period.

    Kindly find the details of the activity below:

    Start Date: 25th February, 2026

    Start Time: 11:00 PM GMT

    End Date: 26th February, 2026

    End Time: 5:00 AM GMT

    Activity Duration: 6 hours

    Expected Downtime: 1 hour

    Services to be Impacted: MTN Mobile Money

    We will share updates as we receive them.

    Thank you for your understanding.

KORA STATUS - XAF Channel Downtime
ResolvedMajor outage469 hours 2 minutes
  • Resolved
    UTC
    Resolved

    Dear Esteemed Clients,

    We are pleased to inform you that XAF services are back online. You may now resume collections as usual.

    We’re sorry for the downtime and truly appreciate you sticking with us while we sorted this out.

    Thank you for your patience and understanding.

    Best regards,

  • Update
    UTC
    Update

    Hello Esteemed Clients,

    We sincerely apologize for the continued downtime affecting the XAF pay-in rail. We understand the significant impact this delay has on your operations and deeply regret the inconvenience.

    We are working around the clock with the MNO to restore service. While resolution is taking longer than expected, we are making progress and will provide further updates until the system is fully operational.

    Thank you for your continued patience and partnership.

  • Monitoring
    UTC
    Monitoring

    Hello Esteemed Clients,

    Please be informed that we are currently having an issue with the XAF payin rail.

    We assure you that this issue is being addressed, and we will provide an update once there is an improvement.

    Apologies for any inconvenience caused.

    Thank you for your understanding.

Kora Instatus - DELAYED XAF PROCESSING PAYOUTS
ResolvedMajor outage216 hours 59 minutes
  • Resolved
    UTC
    Resolved

    Dear Esteemed Clients,

    Please be informed that all pending payouts have been processed and have reached their final status.

    We sincerely apologize for every inconvenience experienced.

    Thank you for your patience and understanding.

  • Identified
    UTC
    Identified

    Dear Esteemed Clients,

    We are aware of the delay in completing the pending payouts (XAF).

    Please be rest assured that we are actively working on clearing the backlogs and will share updates with you once this is completed.

    We sincerely apologise for every inconvenience experienced.

    Thank you for your patience and understanding.

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